Privacy Policy

Your data protection and privacy rights are fundamental to how we operate at Vexquant Labs. Here's everything you need to know about how we handle your information.

Data Collection and Purpose

We collect information when you interact with our investment applications and platform services. This includes data you provide directly, like account details and investment preferences, and data we gather automatically through your use of our systems.

Personal Information We Collect

  • Contact details including name, email address, and phone number
  • Identity verification documents as required by Belgian financial regulations
  • Investment preferences and financial objectives
  • Transaction history and account activity
  • Device information and usage patterns for security purposes

We use this information to provide our investment services, comply with regulatory requirements, and improve your experience with our platform. Every piece of data we collect serves a specific purpose in delivering reliable financial technology solutions.

Legal Basis and Belgian Compliance

Under Belgian privacy law and the General Data Protection Regulation (GDPR), we process your data based on several legal foundations. When you create an account or use our services, you provide consent for necessary processing.

As a financial services provider operating in Belgium, we must comply with both GDPR requirements and Belgian Financial Services and Markets Authority regulations. This means certain data processing is mandatory for legal compliance, particularly regarding anti-money laundering and know-your-customer procedures.

We also process data based on legitimate interests - like preventing fraud and maintaining system security. These interests never override your fundamental privacy rights, and you always have control over how your information is used.

Data Storage and Security

Your information is stored on secure servers within the European Union, primarily in Belgium and neighboring EU countries. We use industry-standard encryption for data transmission and storage, with multiple layers of security protecting your sensitive financial information.

Security Measures in Place

  • End-to-end encryption for all data transmissions
  • Regular security audits and penetration testing
  • Multi-factor authentication for account access
  • Automated monitoring for suspicious activities
  • Secure backup systems with encrypted storage

We retain your data only as long as necessary for the purposes outlined in this policy or as required by Belgian financial regulations. Investment-related records are typically kept for seven years after account closure, while marketing communications data is deleted upon request or after two years of inactivity.

Your Privacy Rights

As a data subject under Belgian and EU law, you have comprehensive rights regarding your personal information. These rights are designed to give you control over how your data is processed and used.

Rights You Can Exercise

  • Right of Access: Request a copy of all personal data we hold about you
  • Right of Rectification: Correct any inaccurate or incomplete information
  • Right of Erasure: Request deletion of your data where legally permissible
  • Right of Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Opt out of certain types of data processing
  • Right to Restrict: Limit how we process your information

To exercise any of these rights, contact our data protection officer at the details provided below. We'll respond to your request within one month, though complex requests might take up to three months with proper notification.

Data Sharing and Third Parties

We share your information only when necessary for service delivery or legal compliance. Our approach prioritizes data minimization - we share the least amount of information required for each specific purpose.

When We Share Data

With financial institutions for transaction processing, regulatory bodies for compliance reporting, and trusted service providers who help operate our platform. All third parties are bound by strict confidentiality agreements and must meet our data protection standards.

We never sell your personal information to marketing companies or data brokers. Any data sharing is governed by detailed contracts that specify exactly how your information can be used and protected.

International Transfers

While we primarily store data within the EU, some service providers may process information in other countries. When this happens, we ensure adequate protection through approved transfer mechanisms like Standard Contractual Clauses or adequacy decisions from the European Commission.

Any international transfers maintain the same level of protection as required under Belgian and EU law. We regularly review these arrangements to ensure ongoing compliance with evolving privacy regulations.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance functionality and security. Essential cookies are necessary for basic operations, while optional cookies improve your experience through personalization and analytics.

You can control cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies might limit some platform features, but core investment functions will remain available.

Policy Updates

We review this privacy policy regularly to ensure it reflects current practices and regulatory requirements. Material changes will be communicated through email notifications and prominent notices on our platform.

Continued use of our services after policy updates constitutes acceptance of the changes. However, we'll seek explicit consent for any significant expansions in data processing purposes.

Data Protection Contact

For any privacy-related questions or to exercise your data protection rights:

Vexquant Labs Data Protection Officer

Universiteitsplein 1, 2610 Antwerpen, Belgium

Email: [email protected]

Phone: +3287224121

You also have the right to lodge a complaint with the Belgian Data Protection Authority if you believe we've mishandled your personal information.

This privacy policy was last updated in January 2025 and reflects current Belgian privacy regulations and GDPR requirements.